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Monday, August 20, 2012

Employment News Weekly : Authorization has not given to anybody to publish the contents of the website of Employment News

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Employment News Weekly : Authorization has not given to anybody to publish the contents of the website of Employment News.

Employment News has not authorised any person / persons or Institutions / Institutions to copy its content on their website. Some miscreants have launched website pretending to be the authorised website of Employment News Weekly. They have been copying contents from the Employment News Weekly on their website unauthorisedly, to misguide Public, Subscribers / Readers, i\Institutions and Schools / Universities etc., Unauthorised uploading or publication of Employment News contents is violation of Copy Right Act and will be dealt as per provisions of the law / laws.

The notice has been published by the Department of Publication Division on its official website, we are publishing the content of the notice here for your information purpose only

Principal Agent appointed by IRCTC : Detailed Service Charges for booking

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Principal Agent appointed by IRCTC : Detailed Service Charges for booking 

The below information was given by the Minister of State for Railways, Shri Bharatsinh Solanki in written reply to a question in Rajya Sabha on 17.8.2012. 

Indian Railway Catering and Tourism Corporation (IRCTC) appoints principal agents who in turn can appoint sub agents under them. 

Action is taken by IRCTC against Principal agents in case of fraudulent activities in accordance with the scope of their contractual obligations with IRCTC and the nature of the fraudulent activities. These actions include deactivation of Agent Ids, levy of penalty, suspension, etc.

IRCTC appoints Principal agents taking into consideration their annual turnover from travel business and the distributor/dealer/outlet network. 

IRCTC levies a service charge of Rs.10 per e-ticket for Second / Sleeper class and Rs.20 per e-ticket in case of all other classes {1AC, 2AC, 3AC, AC Chair Car (CC), 3E, First Class (FC)} irrespective of the number of passengers booked on an e-ticket on the IRCTC website. In case of tickets booked through IRCTC’s authorized agents an additional service charge of Rs.10/- per e-ticket in case of non-AC class (Second/Sleeper) and Rs.20/-per e-ticket in respect of other classes (1AC,2AC,3AC,CC,3E,FC) is levied. Proliferation of ticketing facility has been done for public convenience irrespective of pressure of work at the counters.

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Do’s & Don’ts for the Agents Registered with IRCTC


Do’s & Don’ts for the Agents Registered with IRCTC

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Do’s & Don’ts for the Agents Registered with IRCTC

Do’s  for the agents.

I. General Guidelines
  • Registration  as an agent in IRCTC is issued for booking of  E- Tickets only (except RTSA agents, who are authorized by  Railways) .
  • IRCTC’s rules & regulations are to be read properly & followed strictly. Ignorance of the same cannot be considered as a valid reason.
  • Agents are required to give the correct address, Telephone. No & mail id  in the registration form.
  • Change of address should be intimated to IRCTC immediately along with the original certificate issued by IRCTC, in order to issue a fresh certificate.
  • Certificate of Authorization issued by IRCTC should be prominently displayed at the agency.
  • Agents if permitted by IRCTC, can keep  a sign board outside their agency in which IRCTC’s logo can be displayed. IRCTC’s logo (Soft copy) will be sent by e-mail on request by the Agent.
  • The agents must be fully aware of the extant rules. For this  programmes are being conducted by the agent’s cell. So far training was given to agents  of Sify, BPCL, Hughes & PC training institute.
  • The user id’s of the agents who are not booking tickets (non transacting agents) will be de-activated after a period of time as decided by IRCTC.
  • All fraudulent activities like Overcharging, booking tickets thru personal user id’s, creating multiple user id’s will be dealt strictly. The minimum punishment will be deactivation and also further legal action will be initiated against the agent.
  • Alteration or tampering of the original ERS slip is a criminal activity and is punishable u/s 420 of the Indian Penal code. 
  • Individual id given to Agents by IRCTC or Master group is not transferrable. Agents should verify the ids provided to them and also the authorization certificate issued by IRCTC. If by mistake, id of another agent is issued to them they should immediately inform their agent group.
  • Whenever the cancellation ticket amount / the TDR refund amount which is credited back in the agent’s account used for ticket booking could not be refunded to the customer due to various reasons, the money should be returned to IRCTC.
  • Agents if found to be using wrong id, then their ids will be deactivated   immediately as well as legal action will be taken against them. 
  • Agents should practice good business ethics.
  • Mandatory for agent to display rules & regulation in the outlet.


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